Returns & Refunds Policy for Aplobotton Clothes
At Aplobotton Clothes, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, our Returns & Refunds policy outlines the steps to follow.
Return Eligibility
You may return most items within 30 days of receiving your order. To be eligible for a return, items must be:
- Unused and in the original packaging
- In the same condition as when you received them
Non-Returnable Items
Certain items are non-returnable, including:
- Personalized or custom products
- Sale or clearance items
- Opened pet food or treats
Return Process
To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for the return. We will provide you with instructions on how to return your item.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part wrong item sent. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5-10 business days, and the credit will be applied to your original payment method.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Contact Us
If you have any questions regarding our Returns & Refunds policy, please reach out to us at [email protected].
Thank you for shopping with Aplobotton Clothes!